Clifford Chance LLP in Belgium is regulated by the Barreau de Bruxelles (Brussels Bar) and comprises lawyers who are regulated by the Brussels Bar as lawyers (Advocaten), or foreign lawyers who are admitted in their home jurisdiction, or conseils fiscaux who are regulated by L'Institut des Expert-comptables et des conseils Fiscaux.
The rules and principles applicable to the professional conduct of advocaten can be found through the following link to the website of the Brussels Bar.
Turnover tax (BTW) registration number: BE 0885.491.422.
Non-judicial dispute resolution procedures (see also "Complaints procedure" on Legal Statements Page)
For unresolved complaints about the quality of service and fees, the Dutch-speaking bar (Nederlandse Orde van Advocaten bij de Balie te Brussel) provides a conciliation procedure chaired by the president of the bar. Provided both parties agree, it also provides an arbitration procedure.
For unresolved complaints about fees, the French-speaking bar (Secrétariat de l'Ordre français des avocats du barreau de Bruxelles) provides conciliation, mediation and arbitration procedures. For complaints about the quality of service, it provides a conciliation procedure.
Details of both procedures can be obtained by contacting the following:
Nederlandse Orde van Advocaten bij de Balie te Brussel
Tel: 02 508 67 62
Fax 02 514 22 66
Secrétariat de l'Ordre français des avocats du barreau de Bruxelles
Palais de Justice
Tel. 02 508 66 59