Clifford Chance
Working from home: the expectation for technological transformation
9 July 2020
The Covid-19 pandemic has forced huge numbers of staff to work from home and businesses to rapidly adjust to continue to operate and deliver services to customers in a very different environment. This large-scale move to remote working has pushed the insurance sector, along with many others, to innovate and deliver digital and remote solutions in order to maintain operational resilience and avoid business interruption. The drive towards digital transformation and meeting customer and regulatory expectations is not without its challenges, but those who can navigate the issues arising now will surely be well positioned for the future as the pandemic subsides.
