Get insights on the latest global trends and developments in resources, processes and legal technology from our Innovation team, and how these are impacting the delivery of legal services.
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Working together to professionalise legal project management
In the six years that the Legal Project Management (LPM) function has been established in Clifford Chance, law firms and clients have recognised the value that LPM can offer, and many have been building their capability in this area.
Aaran Scott Director of Legal Project Management 14 February 2022
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Working together to professionalise legal project management part two
In this article, we look at the role of the newly created LPM Network in widening the pool of talent coming into the LPM market and establishing standard skills and competencies for legal project managers.
Aaran Scott Director of Legal Project Management 9 March 2022
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Co-design: The art of designing solutions together
Here at Clifford Chance, we are passionate about the value and importance of working together. It is our collaborative approach between clients, lawyers, and other relevant teams that enables us to reshape our legal service delivery in a manner that will benefit us all.
Joanne Chuang Create+65 Innovation Lead 19 February 2021
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Change management and project management: What's the difference and why does it matter?
Effective change management is needed to drive adoption of new working practices and ensure they are a success.
Fiona Prowting Continuous Improvement Project Manager 2 March 2021
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HKU LITE Lab: New learning opportunities for the next generation of lawyers
As technology evolves, so too do the expectations of our valued clients. At the same time, we must also consider the service delivery needs of frontline lawyers.
Tania Kuklina Continuous Improvement Portfolio Manager 5 July 2021
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Open Law: It's time to open the door
At Clifford Chance, we are enthusiastic about the emergence of open law and the advantages it can unlock. But it's not something that we can – nor wish to – do alone. Success lies in working together with others, collaborating with like-minded organisations and engaging with the sector as a whole to achieve ongoing success in what we've discussed above.
April Brousseau Director, Research and Development 12 August 2021
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Legal Tech is not just about Robots and AI
One of the topics that come up when speaking to clients is what technology we use to deliver work as efficiently as possible. Inevitably, the phrase ‘Artificial Intelligence’ will be mentioned - followed by a question on how Clifford Chance uses AI.
Andrew Beasley Regional Programme Director, Asia Pacific 8 September 2021
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Key takeaways from TechLaw.Fest 2021
Thousands of top legal, tech and government leaders convened in TechLawFest 2021, discussing trends, challenges, and opportunities at the intersection of technology and law. This year’s event witnessed a record number of attendees, topping last year’s record of 6,000 participants.
Joanne Chuang Create+65 Innovation Lead 1 October 2021
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What do you need to think about when starting an innovation project?
When planning an innovation project or purchasing new legal technology, do you solely focus on function and cost, or do you take a more holistic approach?
Aleksandra Dziemaszkiewicz-Kwiecińska Legal Project Manager 22 November 2021
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Legal ®Evolution Expo & Congress 2019 in Frankfurt
What does innovation and the use of legal tech look like at an international law firm? How will the lawyer of the future work?
Sandra Thiel Partner 6 January 2020
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My Clifford Chance Career - Legal Project Manager
Tracy Lau reflects on what motivated her to switch from a budding career as a lawyer, into legal project management.
Tracy Lau Senior Legal Project Manager 3 February 2020
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Best Delivery gets onto the university curriculum in Madrid
Two leading Spanish universities asked Best Delivery Coordinator Raquel Garcia to bring new insights to their courses on the legal profession.
Raquel García Best Delivery Advisor 17 March 2020
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Legal Project Management – helping lawyers to help themselves
Aaran Scott explains how a 3-tier service model helps extend the impact of a scarce but increasingly valued skillset.
Aaran Scott Director of Legal Project Management 16 March 2020
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Legal Project Management: Bringing co-ordination and assurance in challenging times
The skillset and disciplined approach of a Legal Project Manager (LPM) make them well suited to tackle many of the challenges resulting from remote working. We speak to members of the LPM team to find out more.
Aaran Scott Director of Legal Project Management 3 April 2020
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Breaking the habit of hard copy bundles
With a wide range of standard legal operating procedures needing to be adapted in this period of enforced remote working, the sector is having to react quickly and decisively to find a variety of solutions. Best Delivery's Theodora Fajembola partners with electronic filing specialist Keith Isaacs to help legal teams get ahead of this lockdown challenge.
Theodora Fajembola Head of Continuous Improvement, UK 14 May 2020
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Continuous Improvement - the Clifford Chance journey so far
In a new podcast series from our Best Delivery team, Global Programme Director for Best Delivery Tom Slate will be exploring Clifford Chance's journey of growth, development and learning with our Innovation & Best Delivery programme. In this episode, he talks to our Continuous Improvement specialists around the world.
Tom Slate Global Programme Director for Best Delivery 28 May 2020
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Legal Project Management - helping law firms achieve superior client experience, budgeting and scoping, or an unregulated overhead?
A recent survey found that, while Covid-19 has, in many instances, ”turbocharged” adoption of legal project management, it also reveals some scepticism. Aaran Scott, Senior Legal Project Manager, reviews the case.
Aaran Scott Director of Legal Project Management 4 May 2020
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Online legal hackathon: Helping to solve Covid-19 challenges
As part of their 'Lawyers in Crisis' special report, the Financial Times is regularly reporting on how the hackathon, organised by FT Innovative Lawyers, RSG Consulting and sponsors Barclays Eagle Labs, is progressing. We report on our e-Signing challenge collaboration.
Anthony Vigneron Director, Legal Technology Solutions 13 May 2020
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A new normal – lessons from Singapore and Asia Pacific
Asia Pacific countries were the first to experience the impact of Covid-19 and, consequently, to adapt to working and living in the new normal. To share what lessons the rest of the world can learn from the region, we talk to Singapore-based Andrew Beasley. As the firm's Best Delivery Regional Lead for the region, he brings a unique dual perspective to the situation.
Andrew Beasley Regional Programme Director, Asia Pacific 15 June 2020
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Best Delivery as an agency for change
Best Delivery contains a broad range of skills and expertise. To be effective in their roles they all need to have a mindset and a specialist set of skills in common. To find out what these are, read on.
Dana Meijler Senior Best Delivery Advisor 25 June 2020
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Best delivery in the times of coronavirus
Last year, three members of the Best Delivery network attended Lean Six Sigma training. This year they had the opportunity to apply the learning in unexpected ways.
Olga Grudinina Best Delivery Advisor 11 June 2020
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Legal Project Management at Clifford Chance
Clifford Chance has been investing in ways to improve how we deliver our legal services to clients since 2007 when we opened the Knowledge Centre (now the Legal Support Centre) in India.
Tom Slate Global Programme Director for Best Delivery 22 June 2020
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Legal Project Management - the Clifford Chance journey so far
In the second episode of our Best Delivery series exploring Clifford Chance's journey of growth, development and learning with our Innovation & Best Delivery programme, Global Programme Director for Best Delivery Tom Slate is talking to our Legal Project Managers around the world.
Tom Slate Global Programme Director for Best Delivery 21 June 2020
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How does Continuous Improvement work in a law firm?
Fiona Prowting, Continuous Improvement Project Manager at Clifford Chance, speaks to the best practice team to understand how the application of Continuous Improvement principles works in practice.
Fiona Prowting Continuous Improvement Project Manager 6 October 2020
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Learning to see
Continuous improvement: learning to see is now even more important
Andrew Beasley Regional Programme Director, Asia Pacific 2 December 2020
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TechLaw.Fest 2020: The future state of law and innovation
Clifford Chance's incoming Asia Pacific Regional Managing Partner Connie Heng, as well as April Brousseau, Laura Collins Scott and Shanice Choo from our Innovation team speak about and share some of their insights on legal innovation, technology and the future of legal service delivery.
Joanne Chuang Create+65 Innovation Lead 13 October 2020
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What does Clifford Chance's innovation lab do?
When asked to speak at this year's TechLaw.Fest with Laura Collins Scott, we decided to acknowledge a question we get on a daily basis:
What exactly do we do at Clifford Chance's innovation lab?
Joanne Chuang Create+65 Innovation Lead 20 October 2020
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Citizen development and the law firm of the future
No-code development: must have skills for lawyers and the legal sector?
Peter van Eijk Manager Digital Products & Innovation 19 November 2020
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Talent, not technology
Why people are key to digital transformation in the legal sector
Agatha Low Legal Tech Delivery Advisor 12 November 2020
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2021 Strategic technology trends: A Clifford Chance perspective
After such an 'unusual' year, it's no surprise that we're now looking back on the many lessons that 2020 has taught us about how our sector works.
Anthony Vigneron Director, Legal Technology Solutions 18 December 2020
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Robotic process automation
For us here at Clifford Chance, tech and innovation is a core part of our vision for the future. We can see how new solutions and the latest advances are already delivering benefits in all walks of life.
Avtar Singh Associate Director 10 December 2020
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Luxembourg Corporate Partner Katia Gauzès speaks to Paperjam Dosier
Luxembourg Corporate Partner Katia Gauzès speaks to local media publication 'Paperjam Dosier' about how Clifford Chance is embracing change to better serve our clients.
Katia Gauzès Partner 30 September 2019
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Clifford Chance Automation Academy in Singapore
Senior Partner Jeroen Ouwehand recently visited our cutting edge robotics training programme Automation Academy in Singapore, which is part of Create+65, the firm's LegalTech innovation lab. The programme will run in conjunction with Josef, a 'next generation' legal automation platform that allows lawyers to create bots.
Jeroen Ouwehand Senior Partner 6 December 2019
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Insights from London Law Expo 2019
Tom Slate reflects on how our Innovation and Best Delivery strategy positions us relative to the trends prevalent at the latest legal tech trade show.
Tom Slate Global Programme Director for Best Delivery 2 December 2019
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