Consumer goods & retail: Cybersecurity issues

31 March 2026

Cyberattacks are a major risk for consumer goods and retail businesses, disrupting trading and causing significant financial losses and regulatory scrutiny. Those risks are increasing, driven by AI-enabled attack methods that are becoming faster and more effective, alongside increased activity by state-linked groups. How boards prepare and respond is crucial. Operational impact, enforcement action, litigation exposure and reputational damage will turn on the strength of directors' planning and governance frameworks and how they handle an incident when it occurs.

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