Eleanor is a Senior Associate in Clifford Chance's Regulatory Investigations and Financial Crime team, specialising in investigations, incident management, and risk and compliance advice.
Eleanor is experienced in assisting corporates, banks, and financial services firms in relation to a broad range of issues including risk and regulatory compliance, cyber security, financial crime, reputational and cultural issues, non-financial misconduct, systems and controls failings, and issues raised by whistleblowers.
Further, Eleanor has advised clients in relation to a variety of regulatory enforcement actions, involving UK and international regulators including the Financial Conduct Authority, the Prudential Regulation Authority, the Bank of England, the Payment Systems Regulator and the European Securities and Markets Authority. Eleanor has particular experience of regulatory investigations relating to UK payments regulations and firms.
Eleanor has completed secondments to the Compliance team of a multinational corporation and to the litigation team of a major UK bank.
- Assisting various companies in responding to cyber incidents, including drafting notifications to data and criminal authorities and sectoral regulators, managing internal and external communications, and conducting related reviews.
- Advising an international bank in relation to an independent review relating to allegations of historical wrongdoing concerning a sensitive subject matter.
- Conducting internal investigations for a multinational corporation relating to security and ethical issues, allegations of financial crime, and allegations of workplace misconduct.
- Conducting an internal investigation for a global bank in relation to wide-ranging allegations made by a former employee regarding the bank's business activities and governance structures.
- Advising a UK bank in relation to a review conducted by an independent third party into whether historic issues were investigated and appropriately reported to authorities.
- Advising a private bank in relation to an internal investigation into the banking of a customer under investigation by criminal authorities, and related regulatory notifications and engagement.
- Advising a major UK bank in relation to an investigation by the Payment Systems Regulator (PSR) into compliance with requirements under the Payment Services Regulations 2017.
- Advising an international bank in relation to an investigation by the PSR into its compliance with a specific direction.
- Advising a global payments and technology business in responding to an investigation by the PSR into implementation of and compliance with the Interchange Fee Regulations 2015.
- Advising a UK bank in relation to an investigation by the Financial Conduct Authority and Prudential Regulation Authority concerning an IT outage incident.
- Advising a financial markets infrastructure firm in relation to an investigation conducted by the Bank of England.
- Assisting a multinational corporation with the development of its Compliance programme, including the drafting and roll-out of policies and procedures, and anti-bribery and corruption training.
- Advising a commodities trading firm in relation to a governance review covering control of management, the competence and operation of the Board, and the apportionment of responsibilities.
- Advising various firms in relation to regulatory compliance, systems and controls reviews, financial crime risk and due diligence, and non-financial misconduct issues.
News and client work
Contact details
- Clifford Chance, London
- +44 207006 2740
- Email me
- Speaks English
- Practice area Litigation, dispute resolution & risk management
Career & qualifications
- Newcastle University (LLB Law) 2010
- Joined Clifford Chance 2012
- Admitted as a solicitor in England & Wales 2014