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Clifford Chance

Clifford Chance

Best Delivery

Smarter ways of working

The smart approach to legal service delivery

New ways of working offer the potential to improve our legal operations across the board. Here at Clifford Chance, we pride ourselves on being early adopters. Our mission is to achieve the highest standard in legal service delivery, creating the greatest possible value for our clients.

Combining an intense focus on your needs with our understanding of the end-to-end process of legal service delivery, we provide market leading project management, process, resourcing and technology solutions that provide outstanding value.

A legal service delivery model that works for you

Best Delivery is core to the services we provide to our clients. By empowering our teams with the skills and tools of tomorrow, we can transform our legal service delivery to you, today.

But this is not something that we do alone.

Our approach is rooted in collaboration. To us, that means working in tandem with our clients to ensure that we deliver solutions that are unique to their needs while also supplying our lawyers with the most efficient and modern ways of working.

Always improving

Our teams include Continuous Improvement (CI) experts who work with our lawyers to enhance the efficiency of our legal service delivery.If it is appropriate to your exact needs, one of our experts will be involved from the outset.

Working with the core team, our CI expert will use proven process improvement experience to get you the desired outcomes.

Project management

Your most complicated matters call for dedicated project management. Our Legal Project Managers (LPMs) work on some of our most complex matters with both clients and lawyers alike. LPMs manage each key stage of our legal operations - from planning to execution.

This ensures that each aspect of our service meets expectations.

Specialist resources

Our Delivery Centres in Delhi and Newcastle provide clients with fast turnaround, scalable resources and cost-cutting efficiency. We use advances in technology and work closely with Clifford Chance lawyers the world over to deliver the best client experience on every matter, every time – so our clients’ legal spend goes further without compromising quality.

Furthermore, our dedicated Resource Managers ensure that our clients' matters are staffed with the right resources every time. For our clients, this means using lawyers who can offer the right types of experience at the right time.

Trusting us with your legal needs in a changing world

Informed by your priorities. Aligned with your ambitions. Powered by our expertise – our fresh approach to legal service delivery is transforming our client experience for the better. As a pre-eminent law firm, our story is always about looking to the future – not the past.

For some, 'innovation' and 'technology' are simply buzzwords. To us, they underpin our ethos – looking beyond the here and now to build the legal service delivery channels that you can trust today and long into the future.

We are also truly global. No matter the territories or languages that your business operations encompass, we offer a seamless cross-border service. You can call on our teams in 25 countries worldwide. Our services are also backed up by our tech-driven legal support centres.

The world is more complex, faster-changing and more connected than ever before. Best Delivery is here to meet the demands that you face because of this. Get in touch with our award-winning team and find out how we will provide you with a truly world-class experience.

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Best Delivery success stories

By bringing together our specialist expertise with the smartest tools and resources, we deliver an outstanding client experience, improving outcomes for our clients, on every matter, every time.

Browse our case studies to see how we use the right resources, processes and legal technology for the right task.

Browse case studies

Best Delivery insights

Get insights on the latest global trends and developments in resources, processes and legal technology from our team, and how these are impacting the delivery of legal services.

Read our insights

Meet the Best Delivery Team

Best Delivery is nothing without the people behind it. It is as important to us as investing in the innovation and technology that powers it. We are proud of a proven record of bringing legal and tech together effectively. Meet the people helping to make it happen for us – and for you.

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Create. Disrupt. Deliver.