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Clifford Chance

Best Delivery

Smarter ways of working

Using the right resource for the right task

New ways of working offer the potential to perform legal tasks in better ways. Clifford Chance has been an early adopter, investing in process improvement, legal project management, lower cost delivery centres and technology solutions to deliver value as well as the best outcomes for our clients.

The result is an ever more robust, consistent, efficient and innovative service, informed by and aligned with our clients' priorities and interests and powered by our expertise and teamwork.

Our Best Delivery expertise is concentrated in multi-disciplinary hubs – with locations in the UK, Americas, Asia Pacific, Continental Europe and the Middle East – that bring together continuous improvement, technology, pricing and project and resource management expertise, supported by our lower cost, process and technology-driven legal support centres in Delhi and Newcastle.

Award-winning Innovation & Best Delivery programme

Our Innovation & Best Delivery programme in APAC has won the "Visionary Client Service Law Firm of the Year International" award at the In-house Community Legal Awards.

Redesigning the way lawyers work

Understand needs and design solution

Clifford Chance offers a breadth of legal capabilities. Our first task is to understand your legal requirements, priorities and expectations. This allows our legal and service delivery experts to design a compelling delivery and commercial proposition to meet your needs.

Legal project management

Your most complicated projects merit a dedicated delivery point of contact so that all stakeholders are clear on plans, roles and responsibilities and that there are no surprises. Our team of legal project managers is fully integrated into the matter team, making sure that all aspects of our service meet your needs.

Driving best practice

We recognise that many of our activities are similar across different matters. We proactively look for these commonalities and work to streamline them, often by deploying our lower cost delivery centres and technology solutions, so that you benefit from best practice on every matter.

Meet the Best Delivery Team

Our Best Delivery Team has a proven track record of bringing legal and tech together effectively.

Meet our Team