At Clifford Chance, we are committed to delivering a world-class service – providing the highest quality advice and support efficiently and effectively, every time.
Our clients are at the heart of how we work. Understanding what our clients value and aligning with their needs underpins our approach. We invest heavily to ensure that clients benefit from our formidable knowledge and market insights, that they have access to the best team for the job, and that we bring the right processes and advanced technologies to bear in each situation.
To do this, we have put innovation at the heart of the firm's strategy. Under the leadership of our Global Head of Innovation and Business Change, Bas Boris Visser, we are in constant dialogue across our teams globally, with clients, suppliers and industry thought leaders to identify and adopt new ways of working that enable us to enhance our service and add value to our clients. We are building a culture where we always ask ourselves, "How could we do this better".
Alongside our award-winning Continuous Improvement programme (the first of its kind from any major law firm), our legal project management teams and legal technologists, our Legal Support Centre in India and our team of paralegal advisors in Newcastle, we offer clients access to an ever-expanding suite of technology-enabled tools. Whether helping clients to auto-generate contracts in-house; to navigate complex regulatory changes such as MiFID2; or using AI to undertake fast, accurate document review, we constantly seek ways to deliver greater value.
Collaboration is fundamental to our success. We regularly join forces with industry innovators, breakthrough technologists, established market players and take particular pride in working closely with our clients to set new standards.
We have a history of being on the forefront of innovation in our sector and our aim is to continue to set the benchmark.
"We put a world-class client experience right at the heart of what we do and the world's leading businesses can come to us with their most complex challenges." Managing Partner Matthew Layton talks about who we are and how we work.