21 August 2023
This is a reprint of an article originally published on 5 June 2023 as part of our publication "Securitisation markets and regulation: choosing different paths?", accessible here.
The Consumer Duty aims to raise the bar for consumer protection across financial services by requiring UK-regulated firms to act to deliver good outcomes for retail customers. It will apply from 31 July 2023 for products and services that remain open for sale or renewal and its impact is already being seen on structured debt transactions involving regulated loan portfolios.
In this article, we provide an overview of when the Consumer Duty applies, and the practical implications for structured debt transactions.