7 February 2012

Our promise to clients

Overview

Crucially, as a global firm, we take an integrated, full service approach which spans continents, cultures and time zones, jurisdictions, practice areas and industry sectors. We recruit only the best people at all levels of the business. We place a huge importance on teamwork. Our resources are second-to-none, thanks to our investment in the transference of global knowledge, skills, technology and know-how.

We pride ourselves on our creative, 'smart' way of thinking - whether it's in how we analyse instructions and set up our legal teams, how we find the optimal solutions to complex business issues, how we approach billing, how we service our clients' on-going needs and how we work with rather than just for them.  No matter how challenging or complex the mandate, we are not satisfied until we have delivered the highest quality, most commercially effective legal advice.

Among the market-leading initiatives that keep us – and our clients - at the cutting edge of legal services are:

  • A cost-effective support service for our lawyers through our specialist centre in India
  • A centralised administrative, business research, analytic and IT centre, also in India, which keeps costs down through efficiencies and budget control
  • An in-house learning and development centre, the Clifford Chance Academy, which builds the legal and business skills of the firm's employees
  • An active and well-respected thought leadership programme, which engages senior lawyers with those responsible for setting the political and economic agenda
  • A leading corporate responsibility programme, focused on our people, our communities and the environment, which frequently finds us working on projects in tandem with our clients